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Thursday, 29 August 2013

Why are Irongate customers switching to Xerox Replacement cartridges?

The first xerographic copy was made on Oct. 22, 1938, in a makeshift laboratory behind a beauty parlour in Astoria, Queens, a borough in New York City. The copy, preserved in the Smithsonian Institution, reads "10-22-38 ASTORIA." The inventor, Chester Carlson, was a scientist and patent attorney who was determined to find a simple way to make copies of documents.
The First Xerox Image
Frustrated by the limitations in available means to reproduce patent documents, Chester Carlson set out to find a viable alternative. His research in to the little know properties of photoconductivity led to the creation of the world's first electrophotograph in 1939.

Unfortunately few saw much merit in Carlson's discoveries. It wasn't until 1944 that a suitable development partner was found. With the aid of the Battelle Memorial Institute and eventually the Haloid co. the first viable commercial copier product was released in 1949. In 1959 with the release of the 914 Xerox copier, Haloid finally started to see success with their new technology. 

Sales of the 914 increased rapidly. Soon after, the company changed its name to XEROX and began construction of a large facility in the quiet little town of Webster, New York. (Source: The Webster Museum, click here for link)

If you haven't switched yet and would like to see if Xerox make a replacement for your original, please contact your account. manager.

Irongate customers are giving Xerox replacements a big thumbs up!

Wednesday, 28 August 2013

Introducing the PA life Club

Sharing information about PA Life

Launching on October 8th at the office* show at Olympia, the PA Life Club will offer an abundance of membership benefits designed to provide you with both lifestyle and professional offers, helping you to be more productive both within and outside of your role as a PA.

The benefits are huge!

For you:

·         Reduced hotel rates
·         Lifestyle offers – gym/spa/beauty/restaurant
·         Discounts and offers from high street and top fashion label brands
·         Free attendance to special networking events and PA Life Club sponsored events
·         50% off the new PA Life series of training seminars
·         Monthly competitions
·         VIP invitations to PA Life’s EXECSec Summit plus Forum Events & Summits
·         Monthly members newsletter with latest club information and details on new offers
·         Free subscription to PA Life magazine
·         Plus much more...

For your company:

Discounts and incentives on office products and services, travel and entertaining.

Pre-register now for the all new PA Life Club and take advantage of the special launch offer of just £49+VAT pa*

If you register now, full details will be sent to you in early October when the PA Life Club is launched at the office* show.
Just leave some brief details and we will keep you informed.
*cost after the office* show and for non-pre registrants is £79+VAT pa

Office Workers, Is your job killing you?

Thursday, 22 August 2013

Irongate Group Press Release

Must-see show for the smart business

The region’s largest independent business services provider, The Irongate Group is hosting a major exhibition on Thursday, 3 October, 2013.

The Business Services Showcase is taking place from 9.30am to 4.00pm in the Pedigree Suite at Pride Park Stadium in Derby.

Irongate Group Managing Director, Adam Noble said “We are extending an open invitation to anyone involved with purchasing supplies and services for their business to come along and see the broad cross section of products and services that Irongate can offer their business.”

Adam said “The last few years have been tough on Britain’s businesses with shrinking budgets and an increased focus on cutting costs. But that’s exactly where Irongate helps its customers by offering a single source solution. Using one supplier like Irongate for multiple products and services eliminates the time-consuming process of managing many supplier relationships, chasing multiple quotes and raising multiple purchase orders. And it’s events like this that make buyers aware that savings can be made by choosing Irongate as their business services provider.”

Irongate Group Marketing Manager and show organiser, Debbie Hunt said: “We hold this event every two years and 96% of the visitors from 2011 said they would visit again. We’ve made the show bigger and better than ever with the UK’s biggest names in stationery and office products being present. Our advisers will be on hand to talk to you about document management, catering and cleaning supplies, washroom systems, first aid supplies, workwear, protective clothing and secure shredding. You’ll also be able to talk through any office furniture, business printing, corporate gifting and promotional merchandise requirements all under the one roof.”

Debbie continued “Time is such a valuable commodity for today’s busy office professionals, so we appreciate that taking time out of the office is a big investment for many to make. That’s why we’ve ensured that the Business Services Showcase offers multiple benefits for visitors, so rest assured, it will be time well spent.”

It’s a view shared by Jill Henshaw, buyer at Thorntons, one of Irongate’s customers, who says “Irongate’s live exhibition is always a great opportunity to see the full spectrum of products and services they can offer our business. I always come away having discovered some useful new products and cost saving tips, not to mention all the goodies and free samples available to try out. I would highly recommend taking a few hours out of the office to go along and see for yourself!”

Irongate’s Business Services Showcase is on Thursday 3rd October (9.30-16.00) at the Pedigree Suite, Pride Park Stadium, Derby. Visit to find out more about the event and to register for free.

Brother splits brain in two!

Wednesday, 21 August 2013

The rise of the virtual assistant

Sharing an article written and published by: PA Life Surveys/Current Affairs | 19 August, 2013
If you're considering going from full-time company PA into a freelance role, this may be the ideal time. The number of individuals and businesses hiring online PAs, or virtual assistants, is doubling year on year, according to new statistics.

A recent survey conducted by job platform Elance shows there has been an 85% annual growth in online PAs and 69% are happier freelancing than working in a regular office-based position.

Further research from payroll company Paraplus outlines the reasons PAs choose to 'go virtual'. 38% think that they will get more work and 21% feel they will earn more money than in a nine-to-five role. However, one of the main concerns is securing a regular income, with 25% citing this as a worry.

Other fears include finding clients (36%) and managing HMRC paperwork (16%); in fact 36% of those surveyed have received a fine or penalty for failing to comply with HMRC legislation.

Solo entrepreneurs and small businesses are the most enthusiastic adopters of virtual assistants, but project teams and large company execs are hiring VAs too. Existing clients are the top source for freelance work, with 36% of VAs stating that they find their projects this way. Another 21% say they get work through job adverts.

Two assistants interviewed by Elance vouch for the advantages of a freelance role. Scotland-based Martha Christie spent 15 years as a corporate office manager and PA. She now runs her own business, Martha's SOS, and provides services for seven clients on different continents.

"Each day is different and that's what I like about my job. Working nine to five for one person, day in day out, tends to get a bit monotonous." Martha also feels that it is an astute move financially: "The way things are going in the economy, with the amount of redundancies, I do think people should be looking at the online industry and becoming [more] prepared."

Former housing lawyer Susan Doyle emigrated to Spain with her husband and found getting work difficult. She set up global VA business First Stop Secretarial, developing an established network of clients in the UK, Australia and Canada, and now enjoys a life working to a schedule that she dictates. She says the best bit is that she no longer has to commute in British 

Tuesday, 20 August 2013

On this day in 1977, who could have forecast this?

Happy Birthday to Irongate Group!

36 Years Old Today!

On this day in 1977 Mrs Thomson opened her shop door on Irongate, Derby, for the first time.
Irongate Copy Centre, Derby

We have witnessed some amazing changes going from working on top of filing cabinets to the luxury offices we now occupy on Kingsway. The success of the group has always been about the range of products and services we provide and the level of innovation we deliver to customers and that will continue to be our commitment to you.

Memories of 1977 - seems like only yesterday

Monday, 12 August 2013

Worry and stress kill

Extensive range of teas and coffees available to Irongate customers, delivered with your stationery and print. 

Friday, 9 August 2013

Ways to create new revenue streams and enable higher profit opportunities

Print Management

For many companies print procurement is a fragmented inefficient and expensive undertaking.  Print is often purchased and used by many different departments within an organisation which can make it difficult to know its true cost to the business.  And it swallows up time energy and resources, distracting staff from focussing on core business activities. 

Specialist Production

Adding value and profit to your existing products and brands.
Utilising our advanced on line and digital print technology, Irongate is helping some of the UK’s leading brands including Cadbury, Thorntons and Firebox to develop unique and exciting personalised products which deliver added customer value, create new revenue streams and enable higher profit opportunities.

Thursday, 8 August 2013

Surviving in Shark Infested Waters

Regular readers will know how important customer service is to Irongate's customers so I thought you might find this interesting.

There are many differences between a customer service crisis and a shark crisis, but there are surprisingly a lot of similarities when it comes to surviving either. Here are 10 customer service skills you need to navigate the turbulent waters of support. - See more at:

Jaws II. Just when you thought it was safe to go back in the loft.

Wednesday, 7 August 2013

STOP! Remanufactured Inkjet Cartridges are a WASTE of Time

Not true ... please check this out ...

FAQ's - office basics Remanufactured Inkjet Cartridges ... it's basic common sense

"They don't last as long as the originals" or "I am paying less so I must be getting less" 

  • All Office Basics inkjet cartridges are remanufactured to match or exceed the original in both quality and capacity.
  • In many cases the Office Basics remanufactured inkjet cartridges exceed the OEMs' (Original Equipment Manufacturers) capacity, giving you more value for money.

"I have used a remanufactured inkjet cartridge before and wasn't happy with the performance or print"

  • There are many different brands in the market so quality varies. Office Basics is a premium quality brand.
  • Office Basics suppliers produce remanufactured inkjet cartridges to the most exacting standards, using modern and technically proficient techniques.  All Office Basics inkjet cartridges are produced under strict ISO9001 Quality and ISO14001 Environmental standards.

"I am concerned that a remanufactured inkjet cartridge will damage my printer"

  • All Office Basics products are fully guaranteed. Should an error occur we will send out an independent engineer to you within 48 hours, to investigate further.  If it is proven that the cartridge has damaged the printer, we will fix or replace it free of charge.
  • The Office Basics remanufactured inkjet cartridges go through rigorous testing and QA (Quality Assurance) processes to ensure that we offer our customers a high quality alternative to the OEM cartridges.
  • Current returns rate for Office Basics remanufactured inkjet cartridges is minimal, less that 1%.

"Will remanufactured inkjet cartridges void my printer's warranty?"

  • The use of Officer Basics printing supplies will not affect your printer's warranty.  Your printer's warranty cannot be voided because you select remanufactured products unless the printer manufacturer can prove it was the remanufactured product that caused direct damage to your printer. In such cases, your printer will be covered by the Office Basics guarantee.
  • Furthermore, following pressure from The European Union & the American Fair Trade Laws, the OEM's are not allowed to void a printer warranty for using remanufactured inkjet cartridges.

"How are remanufactured inkjet cartridges different to the OEMs and what are the advantages of using them?

  • An OEM inkjet cartridge is used only once, whereas a remanufactured inkjet cartridge can be used up to five times.
  • Once a used OEM cartridge is received it is visually inspected for any physical damage to the casing or circuitry. Passed cartridges are then cleaned thoroughly, refilled with new ink and print tested to assess all key performance and print quality criteria.
  • Remanufactured inkjet cartridges are environmentally friendly. OEM cartridges go to landfill once they have been used taking up to 500 years to decompose, by using remanufactured inkjet cartridges, you save 3 pints of oil from needless additional manufacturing and save the earth's limited and extremely valuable resources.
  • Office Basics remanufactured inkjet cartridges offer you a significant cost saving over the OEM cartridges.  with the same print quality, identical and many times bigger capacity % satisfaction guarantee, cost savings come without compromise.

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