Total Pageviews

Friday, 27 September 2013

World's Biggest Coffee Morning at Irongate

Gemma and Chloe ask, "Which cake should I have?"

Irongate's Coffee Morning / Bake Sale started at 10 am with a delicious selection of goodies home made by various members of staff!

Everyone has been really generous and the turnout of treats is fantastic we have:

Flapjacks made by Sadie
Chocolate Fudge Cake made by Mark W
Lemon Drizzle Cake made by Charmaine
Cheese and Bacon Straws made by Viv
Coffee and Walnut Cake made by Ian
A selection of yummy treats made by Faye (including Rocky Road and flapjacks)
Dark Choc Brownies made by Suzanne

Lactose free Cheese and Chilli Scones just for Karen 

Charmian keeps guard over the delicious cakes 

Meet our Customer Service Team

Have you ever wondered who that friendly voice is at the end of the telephone when you place your orders? We asked our Customer Service Team Leader, Adam Sokolowskyj to introduce his team.

“Adam, give us some background info on yourself”

“I’ve been with the company for six years now, having previously worked for DHL in several different departments gaining experience and finding out what levels of service customers expect and how best to exceed them.”

“Can you introduce us to the rest of the team”

Well, we’ve got two newbies, Chris and Holly and our long standing experts, Carla and Cat. We’ve also got Donna, who whilst is reasonably new to the team, transferred to us from another area of the business earlier this year.

Carla has oodles of experience having been in the team the longest (other than me of course). Her time outside of work is very precious and spent bringing up her fast-growing son who has recently started school. At weekends a bit of bike riding and swimming is often on the agenda and if time permits, Carla manages to fit in a bit of dressmaking depending whether the TV wins her over first. She’s always got time for a bit of clothes shopping though!

That brings me on to Cat who has now been with the company for over seven years, three of which have now been with the customer service team. Cat loves caring for her two rabbits, Spot and Charlie but is always up for fitting in a day out to a Derbyshire hot spot now and again. She enjoys a spot of cooking with her partner and also going out to restaurants to sample their cuisine to pick up a few ideas. Music and films also feature highly on Cat’s agenda.

Donna is re-living her youth and has become a theme park enthusiast over the summer and has been hitting all the big rides over the country. On the other hand she is very partial to a weekend country walk and can’t resist calling in to any hostelry that she comes by to sample their food and drink.

Holly is also in to cooking and in a previous life was a film student so there is no prize for guessing that she has a love for films in a pretty big way though we haven’t yet found out whether she is in to chick flicks, horror or thriller yet. Being on the arty side, she also likes to do a spot of creative writing in her spare time.

Chris is a native of Luton but has been in Derby for four years now. He also likes a good film or tv show especially the likes of Homeland and Game of Thrones. By all accounts, he likes to socialise and meet up with his mates at weekends and like most of us, enjoys his food.
Then there’s me... you can’t beat a night down the local with my wife. I’ve managed to fit in a few music festivals too this year including Download, V and Creamfields – a bit of an eye opener to say the least! Always up to watch the footy too.”

"What do you and your team do day to day?"

We have direct one to one contact with our customers, answering all their queries, processing orders and basically ensuring all their needs are met on a day to day basis. And, on the rare occasion that some trouble-shooting is required with regard to your order, we’re the team to sort it.

Each time a new account is opened, one of us is allocated to that account, so the customer knows who is their first port of call. We get to know our own accounts inside out and this helps us to deliver a better service at the end of the day. We also have a ‘buddy’ system in place so if your allocated contact is away, you have a second person to contact.”

Wednesday, 25 September 2013

Attention Chocolate Lovers! Cadbury Gifts Direct Confirmed as Exhibitor.

Click Here to See More Cadbury Gifts Direct Goodness!

Our Business Services Showcase takes place on Thursday 3rd October 2013 at Pride Park Stadium in Derby from 9.30am until 4pm and will be an exciting showcase of the broad cross section of business products and services provided by Irongate Group.

It provides our valued customers and prospective customers with an ideal opportunity to meet industry experts and source a range of new and innovative business supplies and services aimed at achieving procurement efficiencies and cost reduction for their business.
The business products and services exhibiting include the UK’s leading brands of:
·         Stationery
·         Office Products
·         Catering and Cleaning Supplies
·         Office Furniture
·         Corporate Gifting and Promotional Merchandise
·         Workwear
·         Safety and Security Products
·         Secure Shredding
·         Business Printing
We would love it if you could spare an hour or two to come along, meet the Irongate team and be amongst the first to see the many brand new products being launched in our 2014 catalogue.
Every visitor to the show will be entered into a prize draw to win some fantastic prizes, plus take advantage of exclusive ‘on the day’ special offers and take home lots of free samples. And why not bring along the team by inviting a colleague or two.
We look forward to seeing you there! Register here.

Friday, 6 September 2013

SME's don't understand social media

How to Become Visible with Social Media

by  on Nov 14, 2012

  • 19,039views
Social media is the biggest change to how we communicate and publish in over 500 years.It is changing everything! 

Are you ready to move from being invisible online to visible? Are you the unknown expert and thought leader? Do you know how to market your business and personal brand? 

The printing press was invented by Johann Gutenburg, a German, in the 1439. The printing press allowed the Renaissance to spread because it made new ideas available to a much larger audience. More books were written in the vernacular, rather than in Latin. 

Johann Gutenberg was a German goldsmith. In his day, people slowly copied books by hand or printed them from wooden blocks where each letter of every page had to be carved separately. Gutenberg learned to make metal letters that he called "type." He could pick up the letters and place them in rows to build pages. Each page was held together by a frame. Gutenberg fixed the frame to a press and pressed the inky surface of his type onto sheets of paper. Gutenberg's movable type helped him to make copies of books faster and more cheaply than ever before. 

In the 1990’s people started expressing themselves with online diaries. According to Wikipedia, Justin Hall was one of the earliest bloggers who began eleven years of personal blogging in 1994 as the Web started to become widespread. 

The phrase was coined “web log“, which has through the wonderful world of language, been transformed into the term “we blog” and hence “blogging“. 

The tools for blogging have evolved to the point that the less technical of the population can now publish text, video and images simply and easily without understanding a single line of coding or computer programming. Tools such as WordPress and Tumblr have broken the technical tyranny of the geeks.
Self expression and creativity has exploded online and allowed anyone with enough passion and discipline to publish their ideas via rich digital multimedia. 

Blogging plus Social Media
The rise of social media has allowed bloggers to display and market themselves and their content globally without having to pay a cent to a newspaper, television mogul or to the mass media elite.
Bloggers that were previously undiscovered became global brands on topics as diverse as food, fashion and technology. Marketing your blog was no longer restricted to building an RSS or email subscription list. 

Publishing and marketing has been democratized. Freedom to express yourself globally is available in seconds and it is also mobile. 

The age of the printing press is now threatened after 573 years. Print media marketing has now been surpassed by digital media for the first time in history. 

We use Pinterest to discover, learn, organise and share information, images and links that we hope will be of interest to our customers and SMEs.

Thursday, 5 September 2013

New Name for Irongate Digital

Please be advised that we are changing the trading name of Ram Print Ltd t/a Irongate Digital to Ram Print Ltd t/a Irongate Managed Communications.

Our business has changed significantly over the last 5 years and our new brand name of Irongate ManagedCommunications better reflects the range of services we offer.  Irongate really is a business that can be relied upon to manage all of your communications efficiently and to the highest standard.

Our services include:
  • Business Print
  • Print Management
  • Web to Print
  • Specialist Production
  • Direct Mail Campaigns
  • Marketing Services
  • Consultancy
  • Hybrid Mail
  • Design & Creative Services
  • Promotional Merchandise

Popular Posts